Tenants

If you are looking for a property to let and haven't seen what you are looking for yet, why not take the time to register with us.

Registration will allow you to keep up to date with all our new listings via email. As most people use smart phones now, new listings will be sent direct to your mobile phone, our website is smart phone friendly, so you will be able to view property details straight away and contact the office to book a viewing.

If you have seen a property on our website that you would like to view, you can request a viewing from our site, or call our office during working hours to book a viewing.

If you are overseas looking to relocate, you can have a family member or friend view the property on your behalf. We will require email confirmation from you to confirm who will be viewing the property on your behalf and that you are happy for them to do so.

  • Viewings must be made by prior appointment & are only to be arranged through ‘Moon & Co Lettings’
  • Properties are generally available for a minimum period of 6 months unless otherwise stated
  • Tenants must pay a bond (deposit), rent and fees
  • Listings alter on a daily basis

Moon & Co cannot be held responsible for any inaccuracies that may inadvertently occur in the property details & description.

Tenants
 

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Tenant Fees
Find out the fees involved when renting a property through Moon & Co Lettings
Administration & Referencing Fees

A good faith fee is payable to hold your chosen property and are subject to VAT. Minimum fees apply and are to be paid to secure a property:-

  • After you, a family member or friend has viewed the property
  • The landlord has agreed for you to apply for the property
  • The landlord is in agreement with any proposals or request you have asked us as agent to put forward to the landlord in relation to the tenancy
  • You as applicant(s) are in agreement with any proposals the landlord has asked us as agent to put forward to you as applicant(s) in relation to the tenancy
  • An agreed start date for your tenancy

Until a fee is paid the property will remain available for other prospective tenants to view and apply. When the fee is paid the property will be marked under offer and no further viewings will take place on the property, the property will be yours subject to satisfactory referencing but strictly subject to contract.

Please note that administration and referencing fees are non refundable in the event that you fail referencing or you decided not to proceed to let the property.

The administration and referencing fees are fully refundable in the following events:

  • The landlord withdraws the property for let
  • The landlord doesn't proceed with your application to tenancy despite your referencing coming back as satisfactory in your own right(s)
Useful Information

Below is some information that we believe you may find useful to be aware of before you look to book a viewing.

How much income do I need to have to apply for a property?

Applicants have to demonstrate an income of 30 times the monthly rent to be able to apply for a property. For example to apply for a £600 per calendar month property, applicants would need to be able to demonstrate a single or joint income of £18,000 per annum. This can be from the following:- Employment or Pensions. Other incomes may be able to be taken into account, please ask a member of staff for details

I am self employed

If you are self employed you will need to have a minimum of 2 years worth of accounts to demonstrate the required income.

I don’t have 2 years worth of accounts or I am under the required income level

A landlord may accept your application if you can provide a guarantor earning 36 times the monthly rent as an annual income. For example on a £600 per calendar month property, your guarantor would need to demonstrate and income of £21, 600 per annum of more. You can earn as low as 60% of the required income if you can provide a guarantor.

Applicants in receipt of any benefits to support their application

Unfortunately not all our landlords are in a position to allow any form of benefit that you maybe entitled to support your application, such as part or full housing benefit, disability or incapacity benefit. This is usually due to the terms of business the landlord has within their mortgage agreement.

Please ask a member of staff if the landlord of the property you are interested in is able to accept benefits. Applicants on benefits will be required to provide a guarantor (sometimes family member only) . Your guarantor would need to demonstrate an annual income of 36 times the per calendar monthly rent or be able to be referenced on savings. In addition to a guarantor applicants would be required to pay a cleared fund bond, bond schemes, such as the Rightmove bond scheme and paper bond are rarely accepted by landlords.

Working Tax Credits

Working tax credits can be taken into account as part of your income to support your application, you will be required to provide the relevant paper work to verify the amount.

Child Tax Credits

Child tax credits cannot be taken into account as part of your income to support your application.

Pensions

Private and government pensions can be referenced to support your application in full or to top up earnings from employment if required.

Savings

If you have no income or a low income but have savings that have been in an account for a minimum of 6 months, then please ask a member of staff if your savings amount would qualify to support your application for any properties that you are interested in viewing.

Pets

If you have pets please ask a member of staff if the landlord accepts pets at the property/properties you are interested in viewing. You will be in breach of your tenancy agreement if you do not inform us that pets will be at the property.

Smokers

All our properties are non smoking, if a landlord allows applicants who are smokers to take tenancy at their property, it is on the understanding that tenants smoke outside the property. You will be in breach of your tenancy agreement should you, any permitted occupiers or visitors smoke at the property. Please ask a member of staff if the landlord of the property you are interested in viewing would consider having smokers residing at the property.

Sharers

Should you be interested in sharing a property with a friend or friends please enquire with a member of staff to see if the landlord of the property you are interested in viewing would consider accepting sharers at the property.

The properties listed may not at the point of viewing comply with the Consumer Protection Act which includes the Gas Safety Regulations, the Electrical Safety Regulations, the Plugs and Sockets Safety Regulations and the other miscellaneous regulations as covered by the Act. Prior to entering into any Agreement the property will be checked so that it complies with the Regulations within the Act together with any amendments thereto.

Council Tax Enquires

Dependant on property location council tax and water enquires can be made on the numbers below, please asked a member of staff for the full property address.

  • Monmouthshire County Council (01633 644 644)
  • Forest of Dean District Council (01594 810 000)
  • Newport City Council (01633 656 656)

Water Enquires

To Find Out if the Property is Metered or Rated

  • Welsh Water (0800 052 0140)
  • Severn Trent (0845 7500 500)
Members

 10 Bank Street, Chepstow, Monmouthshire, NP16 5EN
  01291 62 92 92 (Sales)    
  01291 62 48 81 (Lettings)


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